Terms of Service - Slipstream DMS

1. Agreement to Terms

By accessing or using Slipstream DMS ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these terms. If you do not agree to these terms, do not use the Service.

2. Description of Service

Slipstream DMS is a software-as-a-service platform designed for automotive dealerships. The Service provides tools for managing organizations, locations, team members, inventory, deals, and related business operations. We may modify, suspend, or discontinue any part of the Service with reasonable notice where practicable.

3. Account and Access

You must provide accurate and complete registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us promptly of any unauthorized use. Access to the Service may be granted to you by an organization administrator; such access is subject to that organization's policies and may be revoked at any time.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these terms. You may not:

Violate any applicable law or regulation
Infringe the intellectual property or other rights of any third party
Transmit malware, spam, or harmful or illegal content
Attempt to gain unauthorized access to the Service, other accounts, or our systems or networks
Interfere with or disrupt the integrity or performance of the Service
Use the Service to build a competing product or service

We may suspend or terminate your access if we reasonably believe you have violated these terms.

5. Your Data and Privacy

You retain ownership of data you submit to the Service. Our collection, use, and disclosure of personal information are described in our Privacy Policy. By using the Service, you consent to such processing. We implement reasonable technical and organizational measures to protect your data but cannot guarantee absolute security.

6. Intellectual Property

The Service, including its design, features, and underlying technology, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes in accordance with these terms. You may not copy, modify, distribute, or create derivative works of the Service without our written consent.

7. Payment and Subscription

If you subscribe to a paid plan, you agree to pay all fees associated with your subscription. Fees are non-refundable except as required by law or as explicitly stated in your plan. We may change fees with advance notice. Failure to pay may result in suspension or termination of your access.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOU USE THE SERVICE AT YOUR OWN RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify and hold harmless us and our affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these terms, or your violation of any third-party rights.

11. Termination

We may suspend or terminate your access to the Service at any time for cause, including breach of these terms. You may stop using the Service at any time. Upon termination, your right to access the Service ceases. Provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will survive termination.

12. Changes to Terms

We may update these Terms of Service from time to time. We will post the updated terms on this page and update the "Last updated" date. Material changes may be communicated by email or in-product notice. Continued use of the Service after changes constitutes acceptance of the revised terms. If you do not agree, you must stop using the Service.

13. General

These terms constitute the entire agreement between you and us regarding the Service and supersede any prior agreements. If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These terms are governed by the laws of the United States and the state in which we are headquartered, without regard to conflict of law principles.

14. Contact

Questions about these Terms of Service may be sent to the contact information provided on our website or in the Service.